UBCLAIMS FOR CLAIMS HANDLING AND SETTLEMENT

The touchless claim,
built for leasing

UBClaims is claims management software for leasing and fleet operators. Routine claim steps can run on your contract data and business rules, from first notice to settlement. Exceptions go to the right person.

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Touchless by default. Human by exception.

Simple own-damage claims that match your rules can run without a manual touch. Repairs go to the right partner and every follow-up is tracked. You see what ran automatically, what your team confirmed and why a handler stepped in.

  • Digital first notice with guided photo capture. Incoming emails and documents are classified and linked to the right claim.

  • Each claim is read against the vehicle, contract and coverage. Missing information becomes a task. Coverage, liability and damage are assessed, and the claim file is built.

  • Repairers are suggested on cost, cycle time and distance. Estimates are checked against your rules. Work goes to the best-matched handler.

  • Settlement, invoice follow-up and closure run on your rules. Driver confirmations and reminders keep the claim moving to the end.

Capabilities inside UBClaims

Four capabilities that take a claim from first notice to the right repairer.

Workflow Automation

Your process rules, executed. Routine steps can run, exceptions go to the right person.

ONE CLAIM FILE, CONNECTED TO THE SYSTEMS YOU ALREADY RUN

Claim, vehicle, contract, coverage, documents and payments sit in one claim file, linked to your leasing, partner and finance systems. Each team and partner sees what their role needs. Every action is logged.

Native with SOFICO Miles Enterprise. Live with other core systems via API.

Leasing systems (e.g. SOFICO Miles Enterprise) Vehicle Contract Partners Data sources Financial information

MEASURABLE IMPROVEMENT FROM THE FIRST STEP

30% less administrative workload

Customer feedback from Driessen Mobility within three months of going live on UBClaims.

Minutes instead of days

In internal testing, a damage report registered through Smart Intake became a structured claim in minutes, compared with 2 to 3 days before.

37% vs 8% misclassified

Documents misclassified: 37% when sorted by hand, 8% with Claims Intelligence. Based on operational reporting from one customer deployment. Results are preliminary and may vary depending on workflow scope and configuration.

Proven in real claims operations

At least 30% less administrative work Watch video
Customer Story

At least 30% less administrative work

Blog How Driessen Mobility Lease saves time and cost with UBClaims A claims handler on what changed in day-to-day work after the team started using UBench. CONTEXT Driessen Mobility Lease runs its claims handling in UBClaims since 2025. Challenge A high administrative load. Too much manual work went into every file, which took up time and drove up cost. Results At least 30% saved in time and effort. A lower administrative workload and lower cost. Watch video What this means for claims operations " \"Thanks to UBench, we’ve been able to save at least 30% in time and effort, significantly reducing our administrative workload.\" David van der Heijden, Claims Handler, Driessen Mobility Lease "
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One claim file for the whole conversation Watch video
Customer Story

One claim file for the whole conversation

Blog How Athlon runs claims and communications in UBClaims Simple own-damage claims automated, handlers on complex cases, service desk responses typically within one business day. Context Athlon has worked with UBClaims for more than a decade and has been fully integrated since 2022. Claims handling and communications run in one system, with emails sent directly from UBClaims and replies filed straight into the right claim. Challenge Not every claim needs the same attention. Simple own-damage claims should move without manual work, while warranty and third-party cases need an experienced handler. RESULTS One claim file for the whole conversation. Service desk response typically within one business day. Simple own-damage claims automated, handlers on the complex cases. Watch video What this means for claims operations " \"Integrate as much as possible, and do not split the driver desk and claims handling across parties. Keep them together.\" Kevin De Kock, Operations Manager Customer Services, Athlon "
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See where your claims could run touchless

In a 30-minute walkthrough, we map where manual effort sits in your claims operation today.

Questions about UBClaims

UBClaims is claims lifecycle control for leasing and fleet operators. It runs vehicle damage claims from first notice to settlement, with every claim linked to its vehicle, contract and coverage.

Yes. Simple own-damage claims that match your rules can run without a manual touch. Claims that need judgement go to the right handler.

Yes. UBClaims is native with SOFICO Miles Enterprise. Other core systems connect via API.

UBClaims is built for leasing and fleet operators across Europe. Drivers and handlers work in their own language. All European languages are supported.

Yes. Repair Steering works with your own repairers in every country and ranks them on cost, cycle time and distance.

Customer data is stored in Belgium. UBench is ISO/IEC 27001 certified.

Not ready for a demo yet?

See how a leasing company runs its claims on UBClaims, or explore the capabilities behind it.
Read the Athlon story Explore Claims Intelligence