Claims Intelligence

AI that already understands the claim

Claims Intelligence works inside UBClaims. It reads the claim history and operational context, then suggests the next step. Your team confirms every link.

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WHAT CLAIMS INTELLIGENCE DOES DIFFERENTLY

Documents are read with OCR and structured with AI, then checked against vehicle history, contract, coverage and earlier messages.

Understands the claim history

Reads the claim file and history behind every claim, not just the message in front of it.

Distinguishes between claim files

New information is matched against the right claim file, even when several claims are active at once.

Suggests the right connection

Suggests the most likely claim file, ready for a quick check.

Keeps people in control

A person reviews every suggested connection before it moves the claim forward.

Not another blank prompt

Most AI tools start empty and wait for someone to explain the claim again.
Claims Intelligence works inside UBClaims, with the claim file, history and context already loaded. No separate AI workspace. No explaining the claim from scratch. No intelligence disconnected from execution.

NOW IN PRODUCTION

How incoming information becomes a controlled next step, already live inside UBClaims.

  • An email, document or update reaches UBClaims, often for a vehicle with more than one open claim.

  • The information is read against vehicle history, contract, coverage and earlier messages.

  • Claims Intelligence points to the claim file the information most likely belongs to.

  • A handler confirms the suggestion or chooses another claim. Nothing is linked without that check.

  • Documents land in the right claim file and the next workflow step starts with the right context.

Less searching. Better context. Faster execution.

✓

AI prepares

Claims Intelligence reads the context, so people spend less time piecing claims together.

✓

Workflow executes

Workflow Automation applies your rules: clear ownership, fewer dead ends, a faster path from information to action.

✓

People stay in control

People handle the exceptions and judgement calls.

From suggestion to controlled execution

Dossier Suggestion: suggests the right claim file. 
Already live. Confidence-Based Linking and Execution-Ready Claims are the direction Claims Intelligence is heading next.

NOW

Dossier Suggestion, in production

NEXT

Confidence-Based Linking, in development

FUTURE

Execution-Ready Claims, on the roadmap

Explore UBClaims
claims-intelligence-portrait

See context-aware AI inside a real claims workflow

Claims Intelligence is already connected to the claim file.
See how a suggestion becomes a controlled next step.

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