How UBench Helps Overcome Today’s Challenges in Claims & Repair Management

UBench turns claims and repair management into a strategic advantage. Designed as a standalone solution that connects effortlessly with solutions like SOFICO Miles Enterprise, it automates workflows, ensures compliance, cuts admin time by up to 30%, and builds a transparent, future-ready ecosystem for the automotive industry.

2025-10-22

The automotive and fleet industry is evolving rapidly. What used to be an administrative afterthought — claims and repair management — is now a strategic driver of efficiency, customer satisfaction and compliance.

At UBench, we know where the hidden costs lie — and our platform uncovers them, transforming blind spots into opportunities for process improvements and cost optimization.

With rising expectations, new regulations, and increasingly complex vehicles, the challenges are greater than ever. Here’s how UBench helps customers tackle them head-on:

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1. Manual, Time-Intensive Processes

Disconnected admin flows, a shortage of skilled staff, and overly complex documentation slow everything down.
UBench automates and streamlines these processes, reducing manual effort, improving accuracy, and cutting delays. Our customers report up to 30% less admin workload just three months after implementation.

2. Repair Market: Rising Expectations

Customers now expect on-demand service. Chains must rebalance roles. And with EVs, ADAS, and connected cars, technical demands keep increasing.
UBench ensures transparency and speed, supporting repair networks to deliver better driver experiences — while giving stakeholders full control of the repair process.

3. Regulatory Burdens

An increasing number of mandatory requirements continue to reshape the industry. From ESG and sustainability reporting to the new DORA framework and the ELV directive — compliance is becoming more complex every day. GDPR and data protection are no longer optional.
UBench embeds compliance into workflows, delivering the transparency regulators demand without adding extra workload.

4. Building a Holistic Ecosystem

Built to work independently or alongside contract management solutions such as SOFICO Miles Enterprise, UBench brings flexibility and transparency to every step of the claims and repair process. From AI-powered visual inspections to GT Estimate for accurate bodyshop assessments, and Peppol invoicing, you get the right tools from start to finish. And because the quality of each step — directly impacts the speed and accuracy of claims processing, UBench ensures every step is covered.

Future-Ready with UBench

UBench supports the entire claims management lifecycle by delivering full transparency in claims and repair management — unlocking TCO visibility and enabling smarter, data-driven decisions across every stage.

With more than 15 years of collaboration and system connectivity with leading contract management solutions such as SOFICO Miles Enterprise, UBench also strengthens broader ecosystems — enhancing performance without limiting flexibility.

Together, we help fleets and mobility companies build a stronger, future-ready foundation for vehicle lifecycle management.

Interested in learning how UBench can strengthen your claims operations?

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