Take initiative, be digital, build your own community. Connect online & offline with the client at lower cost and higher revenues. Surprise your driver, and he will be a life-time customer, selling your business to friends and family. Call it “Return on HAPPINESS”.
It starts by unlocking the mobility of your company, your organisation, your people. “Take a bird’s eye view and open the company cage”, was the marketing slogan of our first UBClaims product launch more than ten years ago. Break down the walls and let your customer & partners in.
Always look in everything what you do, from a driver’s perspective. Imagine what she feels and needs now. What shall we do to make Mss. Driver happy? How to make her experience “fast, easy and funny”? How can we surprise Mss. Driver, touch her in the HEART?