Mercedes Benz and DEKRA

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Since the beginning of this summer Mercedes Benz Financial Services is part of the UBench community. Fast, efficient and simple: thanks to UBClaims all communications are handled smoothly.
DLight – the Customer Xperience Company – takes care of the client support by phone in order to create a fluent cooperation between all parties in the chain: the Mercedes Benz dealers, DEKRA Automotive and DEKRA Claims Services. Where DEKRA takes the lead in claim management for Mercedes Benz, DLight offers high quality client support for Mercedes Benz drivers.
Result: fast and fluent accident management and happy clients!