Technical evolution of cars has resulted over the years in a much higher reliability in combination of a much lower maintenance frequency, within a highly competitive environment.
Brand distribution networks have not evolved at the same pace. This has led to :
- use of the economic space offered by the non-adapted traditional distribution, an inadequate match between the required service and the means to satisfy, with an undue impact of non-related overhead costs;
- a massive proliferation of parallel trade and specialised services (tyres, etc…), making use of the economic space offered by the non-adapted traditional distribution.
Suffice it to add the initiative lying with the non-technical owner, to understand another negative impact of this situation in terms of increased risk of technical breakdown and accelerated wear, influencing - on their turn - negatively the residual value of the car. Needless to say that the combination of all above effects entail a significant increase of the total cost of ownership.
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