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Benchmarking for U
THE MISSION
   
The business strategy aims, in essence, at streamlining and co-ordinating the various service deliveries, such as claims, maintenance, warranty, trade-in, resale, logistics, finance, etc, contributing to the Cost of Ownership over the entire car life cycle. Indeed, when observing the current reality with regard to the various components, they represent a series of uncoordinated technical happenings and decisions, triggered by people, whose limited technical knowledge is often abused of by intermediaries and leading to inadequate (over-) pricing.
Co-ownership, focused global pan-European agreements, establishment of pre-qualified service suppliers networks, full historical traceability, seamless trade-in and independent "Quality Management" based Performance Monitoring, supported by a fully web-enabled management and communication framework, will ensure duly and pro-active execution of the deliverables and sustained reduction of the Cost of Ownership over the entire car life cycle.
The leasing market and the automotive market in general will, besides getting an interesting alternative to integrate the 'On Demand' business dynamics, see most of their needs fulfilled, within a genuine win-win framework for all stakeholders.